Overview of Jail Diversion Services

Advocates partners with police departments across Massachusetts to operate co-response and post-response programs that support individuals experiencing behavioral health challenges in the community. Our Advocates jail diversion programs pair licensed behavioral health clinicians with law enforcement to provide safer, more compassionate, and clinically informed responses to behavioral health calls.

When safe and appropriate, jail diversion programs reduce unnecessary emergency department use and legal system involvement and bridge individuals and families from crisis response to ongoing community-based support.

Program Timeline

  • 2003: First JDP program launched 
  • 2020+: Regional expansion 
  • 2024: Post-Response expansion 
  • 2026+: Continued growth, innovation, and new initiatives 

Co-Response Jail Diversion

Advocates partners with police departments across Massachusetts to provide co-response services for individuals experiencing behavioral health challenges in the community. By pairing licensed clinicians with law enforcement, the model helps ensure that people in crisis receive a safer, more compassionate, and clinically informed response.

Co-response clinicians are embedded within local police departments and respond alongside officers to behavioral health-related calls. They provide on-scene assessment, de-escalation, stabilization, safety planning, brief follow-up, and connection to appropriate community-based services.

This collaborative approach helps reduce unnecessary emergency department visits and criminal legal system involvement when safe and appropriate, while strengthening trust between police departments and the communities they serve.

Co-Response Clinician Services

  • On-scene behavioral health assessment and crisis stabilization
  • De-escalation and safety planning with individuals and families
  • Brief follow-up support after police contact
  • Warm handoffs to treatment providers and community resources
  • Consultation to police around repeat calls, emerging patterns, and resource coordination
  • Training for officers on crisis communication, mental health, trauma-informed response, and officer wellness

Post-Response Jail Diversion

Our Post-Response Jail Diversion Program provides flexible and voluntary follow-up support to individuals and families after contact with law enforcement or co-response clinicians.  Advocates’ first post-response program, the Blackstone Valley Connector, was established in 2017. Funded by the Massachusetts Department of Mental Health, the program serves individuals and families across eight area communities following interactions with law enforcement. 

Post-Response Clinician Services

  • Outreach and engagement after police or co-response contact 
  • Short-term counseling and emotional support 
  • Psychoeducation for individuals and families 
  • Resource assistance and service navigation 
  • Case management and connection to community-based supports 
  • Coordination with police, first responders, and co-response clinicians

How Our Programs Connect

911 Call → Co-Response → Stabilization → Referral → Post-Response → Ongoing Support