Care Management

Connecting individuals to a network of support in the community.

Advocates is uniquely positioned to offer cost-effective, person-centered, and results-driven care management for clients with behavioral health needs, many of whom have complex medical conditions. For forty years, our outpatient and residential behavioral health services have helped individuals achieve their goals through care coordination, connecting them to a network of support in the community.

Today, Integrated Care Management is one of our foremost areas of growth. We function as a health home, offering both direct behavioral health services and care management in an integrated fashion.  We operate programs in partnership with Medicare/Medicaid OneCare, other MassHealth payers, and commercial health plans. Our programs are designed to promote recovery and wellness, to increase utilization of health services and community resources, and to reduce hospitalizations, emergency department visits, and other intensive services.

Our interdisciplinary Integrated Care Management team is led by a clinical social worker with more than 30 years of experience in care management and includes masters-level licensed care managers, peers, nurses, and bachelors-level care coordinators. Staff members are mobile and committed to providing flexible supports to meet the specific needs of each participant.

Advocates Care Management Programs

Commonwealth Care Alliance

Recovery, Education and Access to Community Health (REACH)
Beacon Health Options/Blue Cross Blue Shield of Massachusetts

Peer Support Program
Optum Health / United Behavioral Health

Community Support Program
All MassHealth plans


Our Care Management programs are offered to individuals who have complex mental health and/or substance use needs and who are members of one of our partner Health Plans. If you have questions, please call your Health Plan or the Advocates contact listed on the side.

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