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More than a year into our collective life in the COVID-19 pandemic, we at Advocates Co-Response Training and Technical Assistance Center (CR-TTAC) have worked with our partners to offer care while also being members of our shared communities. This past year has been trying, even hard, and equally rewarding and inspiring. We decided that, perhaps, we should embrace talking about it.

Each month, we will highlight reflections from members of our clinical staff who share what they have been learning, offering, receiving, and thinking about as they engage this work in challenging circumstances.

This month, Sheena Mahoney - Jail Diversion Supervisor (Marlborough) - shares her thoughts in response to two guiding questions: What has been most difficult or challenging? and, what are you learning and taking with you as you engage your community?

Sheena's Reflections

What has been the most challenging or difficult?

We have had to be creative in how we connect with people.  The pandemic did not stop people from calling the police or needing out supports.  I conducted a lot of evaluations outside in all kinds of weather and we have tried to adopt telehealth evaluation where possible.  Many of our clients struggle to connect when they can’t see our faces.  We are also exposed to critical incidents and situations where masks inhibit our ability to provide necessary support.  Not being able to make that connection has been so difficult.

What are you learning that you are carrying with you?

I’ve learned that communities can come together and support each other in beautiful ways.

Source: 
Advocates Co-Response Training & Technical Assistance Center